Conquestador Casino Terms and Conditions

This page sets out the terms and conditions that govern use of our platform. It explains the relationship between you and us, the rules that apply to accounts and activity, and the key operational practices we follow. By creating an account and using the services you agree to these terms, and we ask that you review them regularly as they may change.

Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. You must provide accurate and current information and update it promptly if it changes. We may require identity and payment verification at any time, and verification is required before processing withdrawals in many cases.

Account holders must not share logins, allow others to use their account, or create multiple accounts to avoid limits or security measures. We may apply personal limits on deposits, wagers, and losses, and you may set your own limits through account settings. Breaches of these rules can lead to restrictions, suspension, or account closure and forfeiture of balances.

Eligibility requirements

You must be of minimum legal age to gamble in your jurisdiction and have the legal capacity to enter these terms. We may refuse registration or close accounts if eligibility cannot be confirmed. Use of the platform must comply with local laws where you are located; it is your responsibility to ensure access to and use of the services is lawful for you.

Acceptable platform use

Use of the platform must be honest and lawful. Prohibited activity includes fraud, money laundering, chargebacks intended to abuse the services, using bots or automated tools to interact with games or promotions, and any behaviour that interferes with other users or the platform. We reserve the right to investigate unusual patterns and to restrict accounts where abuse is suspected.

General bonus and promotion rules

All promotions and bonuses are governed by specific terms which apply in addition to these terms. Bonuses may carry wagering requirements, contribution rates by game, expiry periods, and other conditions. We may require verification before bonus funds can be claimed or withdrawn, and we reserve the right to disqualify players or void bonuses in cases of suspected abuse or ineligibility.

Deposits and withdrawals

Deposits must be made using payment methods in your name. Withdrawals are subject to verification and security checks and may be delayed pending completion of these checks. Processing times and limits depend on the chosen payment method; we may apply internal processing times before external payment processing occurs. We may freeze or limit payments where required for compliance or fraud prevention.

Dispute resolution

If you have a dispute, contact our support team so we can review and attempt to resolve the matter. We will respond and, where appropriate, request relevant documentation. If we cannot resolve a dispute directly, parties may pursue any available legal remedies. Our decisions regarding fraud, verification, and account suspension are taken in good faith and recorded for review.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be published on the site and, where practicable, notified to account holders. Continued use of the platform after changes are posted constitutes acceptance of the revised terms. You should check this page regularly and contact support if you do not agree with any change.